Hamlet Mobile App

Deliverables

iOS App
Android App
Prototype
Design System

Timeline

2023 – 2024

Roles

Product Design
Interaction Design
Design System

Extends the coworking platform experience to native mobile devices, enabling members to book spaces, manage memberships, and stay connected with their workspace community on-the-go.

The Challenge

While Hamlet's web platform successfully managed coworking operations, members needed mobile-first access for spontaneous bookings, quick check-ins, and real-time notifications. The existing responsive web experience wasn't sufficient for the fast-paced, location-aware needs of mobile users who wanted to book desks while commuting or receive push notifications about booking confirmations.

The Solution

I designed a native mobile experience that leverages device capabilities while maintaining design consistency with the web platform. The app focuses on the most critical mobile use cases: quick booking, location-based space discovery, push notifications, and offline functionality. By prioritizing speed and convenience, the mobile app became an essential tool for active coworking members.

Login/Onboarding

Streamlined onboarding flow that gets new users to their first booking in under 2 minutes, with biometric authentication and workspace discovery.

Mobile app onboarding welcome screen with Hamlet branding

Login screen with email and password input fields

Chat and Message

Community messaging features that connect members with workspace staff and fellow coworkers, including announcement channels and direct messaging.

Chat interface showing conversation with workspace staff

Message thread with community announcements and notifications

Homepage

Personalized dashboard showing upcoming bookings, nearby spaces, and workspace activity with quick action buttons for common tasks.

Booking

Intuitive booking flow optimized for mobile interaction, featuring visual space selection, time picker, and one-tap confirmation.

Space selection screen showing available desks and meeting rooms

Date and time picker for booking workspace slots

Booking confirmation screen with reservation details

Recurring booking setup with weekly schedule options

Day Pass Purchase

Simplified day pass purchasing flow with pricing tiers, amenity selection, and mobile payment integration for walk-in flexibility.

Payment flow with mobile wallet integration and checkout

Profile & Billings

Comprehensive account management with subscription details, billing history, and payment method management optimized for mobile viewing.

Theme Control

Dark and light theme options that adapt to user preferences and system settings for optimal viewing experience.

Theme selection interface showing dark and light mode options

Results & Impact

Increased mobile bookings by 85% within 3 months of launch
Reduced booking abandonment on mobile devices
Enabled 70% of current members to onbooard mobile app
Delivered consistent experience across iOS and Android platforms

Native mobile companion for Hamlet's coworking platform, bringing seamless workspace management to iOS and Android.